THE HARMONY CLINIC GUARANTEE – for all FUE hair transplantation procedures performed by Harmony Clinic technicians, we guarantee to replace any non-growing hair transplant graft free-of-charge, providing the patient has adequate donor hair and meets the terms and condition below: In our experience, such replacement has seldom been necessary.
FUE hair transplantation patients may respond differently to treatment and results may vary from person to person. For each surgical Fue hair restoration procedure performed at Harmony Clinic, we will replace any hair graft that did not grow, free of charge to you, provided that all of the following terms and conditions are met:
A minimum of twelve months has passed since your procedure was performed by Harmony Clinic technicians at a hospital of Harmony Clinic’s surgical room;
Following the Harmony Clinic Procedure, you did not have another surgical hair restoration procedure performed by any technician other than a Harmony Clinic Technician. Further, you have not received or have been undergoing any aesthetic and/or medical treatment that can adversely affect hair growth;
You have complied with and followed all post-operative care instructions and other medical recommendations made by the Harmony Clinic technician.
A Harmony Clinic Technician has assessed the growth of your transplanted hair and has determined the number of grafts to be replaced at no cost to you; and You have not been determined ineligible for a subsequent Harmony Clinic Procedure by a Harmony Clinic Technician for any medical reason (including, but not limited to, failure to disclose relevant medical history and information, inadequacy of donor area, lack of elasticity of scalp tissue, appearance of a new medical condition, etc.).
The final decision regarding your medical eligibility for treatment will be made by a Harmony Clinic Technician in accordance with his or her medical judgment.